Cambium Networks - XMS Cloud – Incident details

All systems operational

XMS Cloud

Resolved
Partial outage
Started almost 4 years agoLasted about 5 hours

Affected

XMS

Partial outage from 8:30 AM to 1:11 PM

XMS Admin UI

Partial outage from 8:30 AM to 1:11 PM

Updates
  • Resolved
    UTC
    Resolved

    Systems continue to be stable, so this incident will be closed. Please contact support if you experience any problems going forward.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result. During the incident some metrics may not have correctly recorded so some customers may notice a gap in graphs during this time.

  • Identified
    UTC
    Identified

    We have identified an issue in the system and are implementing a fix. Some customers may continue to see intermittent service during this fix, we apologise for the inconvenience.

  • Investigating
    UTC
    Investigating

    We are currently investigating issues in XMS cloud causing outages for some customers. Our Engineers are working to restore service as soon as possible.