All systems operational

Cloud License Server backend outage

Resolved
Major outage
Started over 2 years ago Lasted about 2 hours

Affected

Cloud License Server
Updates
  • Resolved
    Resolved

    The license service is now stable, we have requested an outage report from the backend vendor and will share details as they become available.

  • Monitoring
    Monitoring

    The vendor has implemented a fix to bring the backend service back online and we are continuing to monitor.

  • Identified
    Identified

    We are aware of an outage at our service provider for the Elevate licensing system. The vendor is aware of the issue and is working on a fix.