ePMP Cloud License Server issue

Resolved

Major outage

Started 12 months ago Lasted about 10 hours

Affected

Cloud License Server

Updates

Resolved
April 20, 2023 at 8:18 AM
Resolved
April 20, 2023 at 8:18 AM
This incident has been resolved.
Monitoring
April 19, 2023 at 11:45 PM
Monitoring
April 19, 2023 at 11:45 PM
We have implemented a fix and are currently monitoring the result. If any customer is still having problems, please contact Cambium Support immediately.
Identified
April 19, 2023 at 10:25 PM
Identified
April 19, 2023 at 10:25 PM
We are aware of a problem with the ePMP Cloud License Server, and are working towards a fix. Customers who are affected can switch to fixed licenses by following the instructions that you should have received by email over the last few days. If you are affected and have not received any instructions, please contact Cambium Support.