Systems continue to be stable, so this incident will be closed. Please contact support if you experience any problems going forward.
Monitoring
Monitoring
We implemented a fix and currently monitoring the result. During the incident some metrics may not have correctly recorded so some customers may notice a gap in graphs during this time.
Identified
Identified
We have identified an issue in the system and are implementing a fix. Some customers may continue to see intermittent service during this fix, we apologise for the inconvenience.
Investigating
Investigating
We are currently investigating issues in XMS cloud causing outages for some customers. Our Engineers are working to restore service as soon as possible.